Trust
Security
Last updated: March 5, 2026
Security-First Architecture
CortexKai is designed with security as a foundational requirement, not an afterthought. Our platform processes sensitive healthcare data, and we hold ourselves to the highest standards of data protection and operational security.
Infrastructure Security
- Hosted on SOC 2 Type II certified cloud infrastructure
- Network isolation with private subnets and security groups
- Web Application Firewall (WAF) and DDoS protection
- Regular infrastructure vulnerability scanning
- Automated patching and security updates
Data Protection
- AES-256 encryption at rest for all stored data
- TLS 1.2+ encryption in transit for all communications
- Customer data isolation — no cross-tenant data access
- Encryption key management with hardware security modules (HSMs)
- Secure data deletion upon contract termination
Application Security
- Secure software development lifecycle (SSDLC)
- Regular penetration testing by third-party security firms
- Static and dynamic application security testing (SAST/DAST)
- Dependency vulnerability monitoring and automated updates
- Code review requirements for all changes
Access Controls
- Role-based access control (RBAC) with least-privilege principles
- Multi-factor authentication (MFA) required for all users
- Single Sign-On (SSO) support for enterprise customers
- Comprehensive audit trails for all data access and system changes
- Automated access reviews and deprovisioning
AI Model Security
- AI agents operate within strict data boundaries per customer
- No customer data is used for model training
- Input validation and output filtering on all AI interactions
- Model behavior monitoring and anomaly detection
Incident Response
We maintain a documented incident response plan with defined roles, escalation procedures, and communication protocols. Our team conducts regular tabletop exercises and post-incident reviews to continuously improve our response capabilities.
Certifications and Compliance
- HIPAA and HITECH compliant
- SOC 2 Type II certified
- Regular third-party security audits
Responsible Disclosure
If you discover a security vulnerability, please report it to [email protected]. We appreciate responsible disclosure and will work with you to address any issues promptly.